Maintenance services for hospitals and care facilities
Benefit from comprehensive, turnkey managed services and full-scale support that cater to your reality.
Our maintenance services cover:
- 24/7 trilingual assistance from Canada-based call centres
- Extended full-term guarantee for peace of mind
- All-inclusive cable or IPTV packages from reputable Canadian providers
- Revenue collection
- Onsite and remote technical support
- Complaint escalation management
- Refund management
- Remote system updates to ensure seamless operation
- Automated customized statistic reporting
- Infrastructure and professional services (e.g., power supplies, cabling)
Discover the LOC Medical advantage
100%
of our partner hospitals recommend our services
Trusted by healthcare leaders
Average speed of answer: 32 s
With 90%+ of calls answered in under 60 seconds
Rapid Response Time
2024 uptime of managed devices at
99% YTD,
covering both hardware and software
Unmatched Device Reliability
100%
of our partner hospitals recommend our services
Trusted by healthcare leaders
Average speed of answer: 32 s
With 90%+ of calls answered in under 60 seconds
Rapid Response Time
2024 uptime of managed devices at
99% YTD,
covering both hardware and software
Unmatched Device Reliability
Our expertise on display
Scarborough Health Network (SHN)
700 devices installed in 3 weeks across 3 campuses without displacing a single patient!