{"id":14212,"date":"2022-10-20T15:37:08","date_gmt":"2022-10-20T19:37:08","guid":{"rendered":"https:\/\/locmedical.com\/?page_id=14212"},"modified":"2026-02-04T13:13:54","modified_gmt":"2026-02-04T18:13:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/locmedical.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14212\" class=\"elementor elementor-14212\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1305e2d e-con-full e-flex e-con e-parent\" data-id=\"1305e2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-fa00e99 e-con-full e-flex e-con e-child\" data-id=\"fa00e99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53d4243 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"53d4243\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about our patient-centered solutions and healthcare technologies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bf5bf6 elementor-widget elementor-widget-text-editor\" data-id=\"8bf5bf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our FAQ page is designed to answer some of your most pressing questions concerning our healthcare technologies and patient entertainment systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dafd70d e-flex e-con-boxed e-con e-parent\" data-id=\"dafd70d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed404d4 elementor-widget elementor-widget-heading\" data-id=\"ed404d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FOR PATIENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c95e03 elementor-widget elementor-widget-n-accordion\" data-id=\"0c95e03\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1310\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1310\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I activate my TV entertainment system rental? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1310\" class=\"elementor-element elementor-element-3801da7 e-con-full e-flex e-con e-child\" data-id=\"3801da7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9889ca9 elementor-widget elementor-widget-text-editor\" data-id=\"9889ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To activate your bedside entertainment service, simply visit our online rental portal. You can also activate your bedside TV service directly on your TV 24\/7. Or, call us at\u00a0<a href=\"tel:18002631113\">1 800 263-1113<\/a>, Option 1, during our business hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1311\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1311\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are the rental costs for patient entertainment services? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1311\" class=\"elementor-element elementor-element-7a40bdd e-con-full e-flex e-con e-child\" data-id=\"7a40bdd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb2301f elementor-widget elementor-widget-text-editor\" data-id=\"cb2301f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Costs, parameters and rental period are specific to each facility, and may vary. LOC Medical offers a 25% discount for weekly rentals and 50% for monthly rentals. All unused time is refundable upon request. If you require assistance, please visit our <a href=\"\/patient-support\/\">Patient Support<\/a> page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1312\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1312\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Whom can I contact if I\u2019m having technical issues? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1312\" class=\"elementor-element elementor-element-f56fad2 e-con-full e-flex e-con e-child\" data-id=\"f56fad2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-389592f elementor-widget elementor-widget-text-editor\" data-id=\"389592f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you\u2019re experiencing technical issues, please contact us by\u00a0<a href=\"\/patient-support\/#support-form\">email<\/a>, by phone at\u00a0<a href=\"tel:18002631113\">1 800 263-1113<\/a>, option 2.\u00a0Our team is ready to answer your questions and resolve your issues in a timely manner.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1313\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1313\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What do I do if I change rooms? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1313\" class=\"elementor-element elementor-element-ddcf089 e-con-full e-flex e-con e-child\" data-id=\"ddcf089\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b09d66b elementor-widget elementor-widget-text-editor\" data-id=\"b09d66b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you change rooms during your hospital stay and have rented a TV entertainment system with LOC Medical, please get in touch with us by\u00a0<a href=\"\/patient-support\/#support-form\">email<\/a>, or by phone at\u00a0<a href=\"tel:18002631113\">1.800.263.1113, option 2<\/a>. Let us know the details of your room change so we can ensure you can continue to enjoy your bedside entertainment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1314\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1314\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I obtain a refund for my TV rental? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1314\" class=\"elementor-element elementor-element-07de176 e-con-full e-flex e-con e-child\" data-id=\"07de176\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9012c54 elementor-widget elementor-widget-text-editor\" data-id=\"9012c54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LOC Medical strives to offer impeccable patient support. For this reason, every effort is made to meet patient needs. In the event that we\u2019re unable to meet this goal, we enforce our no-questions-asked refund policy. Patients who wish to receive a refund should contact us by&nbsp;<a href=\"https:\/\/locmedical.com\/patient-support\/#support-form\" style=\"background-color: rgb(239, 239, 239); color: rgb(44, 179, 227);\">email<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I activate my TV entertainment system rental?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To activate your bedside entertainment service, simply visit our online rental portal. You can also activate your bedside TV service directly on your TV 24\\\/7. Or, call us at\\u00a01 800 263-1113, Option 1, during our business hours.\"}},{\"@type\":\"Question\",\"name\":\"What are the rental costs for patient entertainment services?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Costs, parameters and rental period are specific to each facility, and may vary. LOC Medical offers a 25% discount for weekly rentals and 50% for monthly rentals. All unused time is refundable upon request. If you require assistance, please visit our Patient Support page.\"}},{\"@type\":\"Question\",\"name\":\"Whom can I contact if I\\u2019m having technical issues?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you\\u2019re experiencing technical issues, please contact us by\\u00a0email, by phone at\\u00a01 800 263-1113, option 2.\\u00a0Our team is ready to answer your questions and resolve your issues in a timely manner.\"}},{\"@type\":\"Question\",\"name\":\"What do I do if I change rooms?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you change rooms during your hospital stay and have rented a TV entertainment system with LOC Medical, please get in touch with us by\\u00a0email, or by phone at\\u00a01.800.263.1113, option 2. Let us know the details of your room change so we can ensure you can continue to enjoy your bedside entertainment.\"}},{\"@type\":\"Question\",\"name\":\"How can I obtain a refund for my TV rental?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"LOC Medical strives to offer impeccable patient support. For this reason, every effort is made to meet patient needs. In the event that we\\u2019re unable to meet this goal, we enforce our no-questions-asked refund policy. Patients who wish to receive a refund should contact us by&nbsp;email.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-839b9e8 e-flex e-con-boxed e-con e-parent\" data-id=\"839b9e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0ba2e8 elementor-widget elementor-widget-heading\" data-id=\"f0ba2e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FOR HEALTHCARE FACILITIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b061f2f elementor-widget elementor-widget-n-accordion\" data-id=\"b061f2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1840\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1840\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do LOC Medical technologies and services improve the patient journey? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1840\" class=\"elementor-element elementor-element-82d7890 e-con-full e-flex e-con e-child\" data-id=\"82d7890\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a51b5ee elementor-widget elementor-widget-text-editor\" data-id=\"a51b5ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LOC Medical offers turnkey services, customized support, and patient-centric solutions that aim to improve the patient experience. Our products are designed to provide comfort and entertainment to patients regardless of the stage of their journey or their location, including patient rooms, waiting areas, treatment rooms, exam rooms and diagnostic rooms. Additionally, our products and services are offered at competitive prices to fit all budgets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1841\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1841\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does LOC Medical technologies and services support healthcare organizations? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1841\" class=\"elementor-element elementor-element-a469033 e-con-full e-flex e-con e-child\" data-id=\"a469033\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92f985f elementor-widget elementor-widget-text-editor\" data-id=\"92f985f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LOC Medical offers fast and efficient\u00a0<a href=\"\/managed-services\/\">managed services<\/a>\u00a0tailored to the needs of your industry, all at competitive prices. What\u2019s more, our scalable products and services can be adapted to the requirements of each patient.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1842\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1842\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which products and services are offered to hospitals and other care centres across Canada? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1842\" class=\"elementor-element elementor-element-5bb81af e-con-full e-flex e-con e-child\" data-id=\"5bb81af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6726bb elementor-widget elementor-widget-text-editor\" data-id=\"b6726bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LOC Medical proposes innovative <a href=\"https:\/\/locmedical.com\/software\/\">patient entertainment<\/a> and <a href=\"https:\/\/locmedical.com\/hardware\/hospital-televisions\/\">TV systems<\/a>, <a href=\"http:\/\/locmedical.com\/managed-services\/\">managed services<\/a> for healthcare facilities and medical equipment and <a href=\"http:\/\/locmedical.com\/hardware\/accessories-for-hospitals-and-clinics\/\">accessories<\/a>. Our competitive prices and flexible payment options allow healthcare facilities to offer high-quality, leading-edge products and services without going over budget.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1843\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1843\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which televisions or screens does LOC Medical offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1843\" class=\"elementor-element elementor-element-1887e60 e-con-full e-flex e-con e-child\" data-id=\"1887e60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85d17a6 elementor-widget elementor-widget-text-editor\" data-id=\"85d17a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LOC Medical strives to meet the needs of healthcare facilities across Canada. With that in mind, we provide\u00a0<a href=\"http:\/\/locmedical.com\/hardware\/hospital-televisions\/\">hardware<\/a> and <a href=\"http:\/\/locmedical.com\/software\/\">software<\/a> for in-room,\u00a0<a href=\"http:\/\/locmedical.com\/hardware\/integrated-bedside-terminals\/\">direct-to-patient screens<\/a>\u00a0along with\u00a0<a href=\"http:\/\/locmedical.com\/hardware\/commercial-tvs-digital-signage-solutions\/\">digital signage<\/a>\u00a0intended for shared areas such as corridors and waiting rooms. LOC Medical also offers highly precise and durable medical monitors for increased accuracy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1844\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1844\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What type of patient and staff support does LOC Medical offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1844\" class=\"elementor-element elementor-element-64e8224 e-con-full e-flex e-con e-child\" data-id=\"64e8224\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9f4b16 elementor-widget elementor-widget-text-editor\" data-id=\"c9f4b16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LOC Medical offers bilingual support, allowing medical staff to focus on more pressing issues. Whether they\u2019re dealing with technical problems, have questions regarding our entertainment systems, or\u00a0<a href=\"https:\/\/locmedical.com\/shipping-returns-refunds\/\">require a refund<\/a>, patients can\u00a0<a href=\"https:\/\/locmedical.com\/contact-us\/\">contact us<\/a>\u00a0quickly and easily by phone or email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1845\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1845\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who can benefit from our patient entertainment systems? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1845\" class=\"elementor-element elementor-element-58e577c e-con-full e-flex e-con e-child\" data-id=\"58e577c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e7269f elementor-widget elementor-widget-text-editor\" data-id=\"0e7269f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LOC Medical\u00a0<a href=\"http:\/\/locmedical.com\/software\">entertainment systems<\/a>\u00a0are tailored to the needs of healthcare centres and are available to patients of all ages. Our platforms give access to a multitude of TV channels and online games that appeal to both younger and older patients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1846\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1846\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is covered under the manufacturer\u2019s warranty? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-up-arrow1\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-down-arrow1\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1846\" class=\"elementor-element elementor-element-6dd1e79 e-con-full e-flex e-con e-child\" data-id=\"6dd1e79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aae9421 elementor-widget elementor-widget-text-editor\" data-id=\"aae9421\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The standard manufacturer\u2019s warranty covers 2 years on hardware. However, this warranty can be extended to cover the duration of the agreement as part of LOC Medical\u2019s turnkey managed service solutions. For further details, please visit our\u00a0<a href=\"https:\/\/locmedical.com\/shipping-returns-refunds\/\">Shipping, Returns and Refunds<\/a>\u00a0page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do LOC Medical technologies and services improve the patient journey?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"LOC Medical offers turnkey services, customized support, and patient-centric solutions that aim to improve the patient experience. Our products are designed to provide comfort and entertainment to patients regardless of the stage of their journey or their location, including patient rooms, waiting areas, treatment rooms, exam rooms and diagnostic rooms. Additionally, our products and services are offered at competitive prices to fit all budgets.\"}},{\"@type\":\"Question\",\"name\":\"How does LOC Medical technologies and services support healthcare organizations?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"LOC Medical offers fast and efficient\\u00a0managed services\\u00a0tailored to the needs of your industry, all at competitive prices. 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With that in mind, we provide\\u00a0hardware and software for in-room,\\u00a0direct-to-patient screens\\u00a0along with\\u00a0digital signage\\u00a0intended for shared areas such as corridors and waiting rooms. LOC Medical also offers highly precise and durable medical monitors for increased accuracy.\"}},{\"@type\":\"Question\",\"name\":\"What type of patient and staff support does LOC Medical offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"LOC Medical offers bilingual support, allowing medical staff to focus on more pressing issues. 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For further details, please visit our\\u00a0Shipping, Returns and Refunds\\u00a0page.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29bbbe0 e-flex e-con-boxed e-con e-parent\" data-id=\"29bbbe0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6e1a523 e-con-full e-flex e-con e-child\" data-id=\"6e1a523\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9750b58 elementor-widget elementor-widget-heading\" data-id=\"9750b58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Do you still have questions? Contact our team by phone at<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19d194a elementor-widget elementor-widget-button\" data-id=\"19d194a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:18002631113\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">1 800 263-1113, option 2<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions about our patient-centered solutions and healthcare technologies Our FAQ page is designed to answer some of your most pressing questions concerning our healthcare technologies and patient entertainment systems. FOR PATIENTS How can I activate my TV entertainment system rental? To activate your bedside entertainment service, simply visit our online rental portal. You [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","footnotes":""},"class_list":["post-14212","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently asked questions | LOC Medical<\/title>\n<meta name=\"description\" content=\"Do you have questions about our healthcare technologies and services? Our FAQ page may have the answer!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/locmedical.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions | LOC Medical\" \/>\n<meta property=\"og:description\" content=\"Do you have questions about our healthcare technologies and services? 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